Month: July 2020

DTC Printer Services to the Rescue

At DTC Computer Supplies, we recognize the importance of quick and thorough office equipment repairs for your business. Downtime costs you productivity and money, so we strive to fix it right in a timely manner. We have a team of expert field engineers waiting to help you! Our engineers can usually diagnose your issue over the phone and resolve your issues on the first trip to your site. As a family-owned business since 1965, we know what it means to have the job done right the first time. We pride ourselves on quality work and customer service, meaning you can dial directly to a real person, instead of trying to find your way through a phone maze. Let us show you why we’ve been a local favorite and a trusted industry leader for over 50 years. 

Introducing DTC’s Total-Care© Laser Printer Maintenance Program…

The printer is that one piece of office equipment that you really don’t appreciate, until it doesn’t work. But with so many brands, models, and parts on the market; is it really worth trying to spearhead your printer repair yourself? Most likely you will spend more time trying to troubleshoot the error and waste more money buying the wrong parts than you need to. It’s wise to just leave this job up to the experts. At DTC, we recognize that not every business is the same. That’s why we’ve created three different tiers to our TotalCare© Maintenance Program. This give you the freedom to choose which program is right for your business. No matter what your printer issue is, we’ve got you covered. We also only use high-quality parts that meet or exceed OEM specifications ensuring you printer is back up and running FAST!

3 Levels to Choose From – Find the one that fits your business!

 

Level 1 (TotalCare© Silver Package)

No Trip charge (20 mile radius)
Discounted labor
15% discount on parts
Free yearly cleanings
100% guarantee
1-4 printers
8 hr. time response

 

Level 2 (TotalCare© Gold Package)

No trip Charge
Free labor
Free parts included: Pickup rollers, transfer rollers, feed rollers
25% discount on all other parts
Free yearly cleanings
5-15 printers
6 hr. time response
100% guarantee

 

Level 3 (TotalCare© Platinum Package)

No trip Charge
Free Labor and Maintenance
all consumable parts included*
Free yearly cleanings
15+ printers
4 hr. time response
100% guarantee

Local Printer Service Rates

Labor Rates

In Shop Rates Remote Rates:

$45 if we can fix it in 30 minutes or less, otherwise $75 per hour

On Site Rates:

$75 per hour (minimum of one hour).

Travel Fees:

0-10 Miles = Free of charge

11-25 Miles = $25 Flat fee

26-50 plus Miles = $50 plus $1.50 per mile over 50 miles

DTC Premium Toner and Ink

Arguably, the most common printer problem you’ll encounter is running out of out of toner. Unfortunately, you usually don’t realize this until it’s too late. It’s an easy fix by simply replacing the toner cartridge in the printer. The toner itself is a bit more complicated.

Why Choose DTC Premium Toner Cartridges over the Competition?

  • DTC Premium Toner Cartridges can save you up to 25-50% over OEM Toner.
  • Our Compatible Toner Cartridges are NOT Re-Manufactured. We use High-Quality OEM-Grade Components.
  • Our Toner Cartridges are 100% ISO 9001, ISO 14001, and STMC compliant Factories and Quality-Control Processes.
  • Our Toner Cartridges come with a 1-Year Unconditional Guarantee that they will meet or exceed OEM specifications. All DTC Premium Toner Cartridges go through a rigorous and extensive inspection.
  • We pride ourselves with having less than 1% defect rate.

DTC also provides FREE Parts and Labor with purchase of toner. With your first purchase of toner we will deliver to your office and provide a free cleaning of the printer and install the cartridge. No contracts and cancel at any time. It doesn’t get much better than that!

With DTC replacement toner and ink cartridges, you have options:

DTC Laser Toner

DTC Laser Toner is ideal for high volume printing needs, best suited for small-medium businesses and schools that print a lot of text heavy documents and color prints. 

  • Save up to 60% over other OEM Toners.
  • 1-Year Unconditional Guarantee
  • Typically have the highest page yields of up to 20,000 pages.

OEM Laser Toner

DTC has superb quality OEM toner from all major brands including: HP, Xerox, Brother, and Lexmark.

  • Designed to meet the exact specifications your printer requires.
  • Guarantees complete color accuracy for color-matching.
  • Full manufacturer warranty.

Ink Cartridges

DTC ink cartridges are ideal for printing a small volume on a regular basis and quality photos.  

  • Can replace cartridges individually in cyan, magenta, yellow, and black.
  • Standard ink cartridge can print 200-500 pages.
  • Can be easier and cleaner to replace than laser cartridges.

Call DTC Computer Supplies today @ 1-800-700-7683 or email us @ contact@dtc1.com.

3-2-1 Backup Rule

What is the 3-2-1 Backup Rule?

 

The 3-2-1 backup rule is a concept made famous by photographer Peter Krogh. He basically said there are two types of people: those who have already had a storage failure and those who will have one in the future. Its inevitable. The 3-2-1 backup rule helps to answer two important questions: how many backup files should I have and where should I store them?

The 3-2-1 backup rule goes as follows:

  • Have at least three copies of your data.
  • Store the copies on two different media.
  • Keep one backup copy offsite.

Need help with building your data backup strategy?

  1. Create at least THREE different copies of your data

Yes, I said three copies. That means that in addition to your primary data, you should also have at least two more backups that you can rely on if needed. But why isn’t one backup sufficient you ask? Think about keeping your original data on storage device A and its backup is on storage device B. Both storage devices have the same characteristics, and they have no common failure causes. If device A has a probability of failure that’s 1/100 (and the same is true for device B), then the probability of failure of both devices at the same time is 1/10,000.

So with THREE copies of data, if you have your primary data (device A) and two backups of it (device B and device C), and if all devices have the same characteristics and no common failure causes, then the probability of failure of all three devices at the same time will be 1/1,000,000 chance of losing all of your data. That’s much better than having only one copy and a 1/100 chance of losing it all, wouldn’t you say? Creating more than two copies of data also avoids a situation where the primary copy and its backup copy are stored in the same physical location, in the event of a natural disaster.

  1. Store your data on at least TWO different types of media

Now in the last scenario above we assumed that there were no common failure causes for all of the devices that contain your precious data. Clearly, this requirement is much harder to fulfill if your primary data and its backup are located in the same place. Disks from the same RAID aren’t typically independent. Even more so, it is not uncommon to experience failure of one or more disks from the same storage compartment around the same time.

This is where the #2 comes in 3-2-1 rule. It is recommended that you keep copies of your data on at least TWO different storage types. For example, internal hard disk drives AND removable storage media such as tapes, external hard drives, USB drives, od SD-cards. It is even possible to keep data on two internal hard disk drives in different storage locations.

 

Learn more about purchasing tape media to expand your data storage strategy 

  1. Store at least ONE of these copies offsite

Believe it or not, physical separation between data copies is crucial. It’s bad idea to keep your external storage device in the same room as your primary storage device. Just ask the numerous companies that are located in the path of a tornado or in a flood zone. Or what would you do if your business caught fire? If you work for a smaller company with only one location, storing your backups to the cloud would be a smart alternative. Tapes that are stored at an offsite location are also popular among companies of all sizes.

 

Every system administrator should have a backup. This principle works for any virtual environment; regardless of the system you are running, backup is king!

Apple iPad Mini GIVEAWAY !!!

It’s Giveaway time! DTC Computer Supplies is giving away a brand new Apple iPad Mini to one of our lucky followers. It’s easy to enter for your chance to win. All you have to do to qualify is:

  1. Like / Follow us on Instagram, Facebook, Twitter or LinkedIn.
  2. Re-Post the ad onto your social media platform
  3. Use the Hashtag #DTCiPad in the post caption.

We will be choosing the lucky winner Friday, August 21st @ 12PM PST. Good luck, spread the word,  and thanks for all your support!

Like / Follow DTC Computer Supplies here:

INSTAGRAM: https://www.instagram.com/dtccomputersupplies/

TWITTER: https://twitter.com/DTCcompsupplies

FACEBOOK: https://www.facebook.com/DTCcomputersupplies/

LINKEDIN: https://www.linkedin.com/company/dtccomputersupplies/

 

Contest Rules:

  • Ad must remain posted onto your social media for the duration of the contest
  • Remain following DTC on social media for the duration of the contest

3 Things Star Wars Taught Us About Data Storage

A long time ago in a galaxy far, far away, a farm boy on a desert planet joined an uprising while saving a princess from a dark lord. Just like that, one of the most popular cinematic stories of all time was created. What began with one film in 1977 rapidly developed into one of the most successful media empires in existence. Now, more than four decades after it was introduced to audiences worldwide, Star Wars remains a global pop culture sensation. 

While doing my initial research for this article I came across quite an amazing factoid: George Lucas is truly a data backup and cloud storage buff! Knowing this bit of information, I began to see it throughout the Star Wars narrative. In the wake of this newfound knowledge and inspiration, I’d urge you to weigh the following to make sure your organization doesn’t endure the same struggles that Darth and the Skywalkers have over the course of their adventures.

Have a Data Security Plan in Place

It is pretty common knowledge that a decent data backup strategy starts with a strong approach to data security. With a data security plan in place, an organization can considerably reduce the chances of relying solely on backups. Sadly, the most minimal types of security appeared to be neglected throughout the Star Wars trilogy.

The first eight installments of the trilogy are rampant with data security concerns, but possibly the most noticeable happens when Obi-Wan looks into the origins of a Kamino Saberdart. While looking for the planet Kamino in the Jedi Archives, he discovers a blank space. Yoda concludes to Obi-Wan that the planet has likely been deleted from the archives. 

Some theories state that Jedi training was a specific type of password protection since the Force is required to manipulate the Jedi Archives. This wouldn’t be very wise considering there were numerous of trained Jedi in the galaxy, and their sworn enemies were force users. A great current day example would be both Google and Amazon offices sharing the same keycards. Not exactly infosec friendly to say the least! The Jedi had weak passwords with absolutely no permissions management.

In an effort to prevent cyber criminals from potentially accessing your company’s vital data, it is good practice to perform regular reviews of your data security strategies. Double check that there are no glaring holes in your data security strategy, habitually change passwords, use two factor authentication, and ALWAYS use encryption. 

Have a Backup Plan in Place

Having a data backup plan in place is a key complement to any security strategy. As the Jedi learned, even when your security is set up perfectly, disaster can strike. Inadequate security management on both sides led to the destruction of 6 planets, the mutilation of 2 others, and the obliteration of a handful of super weapons.

The best approach if such a plan is referred to as a 3-2-1 backup strategy. This means for every piece of data, you have the data itself, a backup copy on site (an external hard drive of some sort), and a final copy in the cloud. Now, I’ve come across several question regarding the use of a specific data storage medium used in the trilogy. So why does the Star Wars universe use such a basic technology as data-tapes? Simply put, backups are better on tape. The fewer moving parts an object has, the more robust it is. Additionally, the long-term life span of electronic memory is a dilemma, compared to that of tape. When you make a backup of something, you want it to be able to survive a long time. 

We first see the blueprints for the super weapon when Count Dooku, decides that they would be in safe with Darth Sidious on Scarif. By the time Jynn Erso hears of the Stardust version of the plans for the Death Star, it appears that Scarif is the only place in the Galaxy where you could find a copy of the plans. In a way, the plans on Scarif served as the Empire’s cloud storage. All the Death Star needed was an external hard drive following it through space with an additional copy of the plans!

If you only have one backup, it’s better than nothing. Not much better, but it is. Make certain that you’re using a 3-2-1 approach for a better backup strategy. Also consider a data backups allocated to different geographic regions in case of a natural disaster. Tape is great for this!

Have a Version Control Plan in Place

What good is to have backups if you don’t have the right information backed up? If we came away with one thing from the plans used to defeat the first Death Star, its that the Empire didn’t manage their version control. The backups that they had were not up to date. The focus lens for the superlaser is equatorial when the Death Star’s superlaser was actually on the northern hemisphere.

To operate a reliable backup solution, it needs to run on a consistent basis. Sometimes daily or even more frequently depending on the situation and data on hand. Whatever backup strategy the Death Star was using, it had clearly gone askew. 

Version History is also a critical piece to the backup puzzle. Version History lets users keep multiple versions of a file over extended periods of time, sometimes forever. Think if the Empire had set up a Version History. They could have reverted to the pre-final plans to destroy the Death Star.

Whether you manage a small business or a universal enterprise, your data (assuming its properly secured and backed up) can mean the difference between domination and having your battle station blown into a million pieces across the dark void of space. Data security and backup doesn’t need to be a battle. Create a plan that works for you, ensure your data is secured, and verify every so often that it’s up to date with the most recent versions. May The Data Be With You.

Industries We Serve

DTC serves a wide range of industries from healthcare, finance, education, and even small business. In today’s rapidly evolving and data focused world, every trade has a need to keep its data safe and its systems running.  Our pledge since day one has been to keep your data safe, no matter what industry you’re in. 

 

MAKING AN IMPACT IN EVERY INDUSTRY

At DTC, we work behind the scenes to solve your IT equipment challenges, improve data security, and reduce environmental impact of recycled assets. Whether your organization requires extensive data center services, IT asset disposition, e-waste recycling, on-site data destruction, or just general maintenance and support; we’ve got you covered. For over 50 years, we’ve made a name for ourselves as one of the most trusted brands in our industry, and we want to help you do the same. See below how we can help your industry.

HEALTHCARE

With extensive databases of medical records containing vital information, data maintenance, storage, and security is an essential part of healthcare. Regardless of how heavily healthcare institutions depend on computers and other electronic devices, not many organizations have a dedicated IT department with the ability to handle the vast amount of equipment requirements. Our IT equipment specialists can help with your organizations specific needs. We can flawlessly help save your healthcare institute’s budget, while you help save lives.

A plan for guarding against ransomware in the healthcare industry

Finance

Another data breach is the last thing any financial institution needs. Most financial organizations have highly developed IT professionals running their data infrastructures, but upgrades and disposal can become overwhelming. Industry best practices state that companies need to keep their data for several decades and should migrate the data to the latest software version of their backup solution. That’s where we come into play. Since 1965, we have been helping businesses, both large and small, keep their data secure while increasing ROI on used IT equipment.

Get Help With Securing Your Financial Data

 

Government

Today more than ever, government agencies depend on computers and electronics in order to effectively operate within their respective borders. Most governments, whether city, county, state or nationwide, have an extremely long holding period for sensitive, proprietary, or administration-critical data. Even though data tape is the most reliable medium for long-term data storage, they still need to be updated over time. More importantly, we are aware of the importance of data security when it comes to sensitive information on your used equipment.

 

Education

The recent COVID-19 pandemic has given us all a firsthand look at how classrooms across the country are integrating 1:1 student to computer learning. Now more than ever, IT equipment has become heavily integrated into school settings. Computer learning means a vast increase in information and data creation; requiring substantial data back up and security measures to protect it. Regardless of how heavily learning institutions depend on computers and other electronic devices, not many school districts have a dedicated IT department with the ability to handle the vast amount of data back up and equipment requirements.

Learn More About Saving IT Budgets in the Education Field

Energy and Utilities

Companies in the energy and utility industries are continuously being asked to find ways to reduce costs and improve efficiency. Whether it’s the power generation and alternative energy services, most companies have a very busy IT department. When the computers, servers, and data storage centers need to be upgraded and replaced; it can be exhausting. The right IT asset disposal (ITAD) partner can help get the most value from old IT equipment; resulting in maximum return on initial investment.

Learn More About ITAD and How it can Help You

Small and Mid-size Business

Entrepreneurship, innovation, and job creation are not only the foundation of a healthy economy but the backbone of America. Entrepreneurs embody the strength and character that help make our country great and we’d like to keep it that way. As a family-owned business since 1965, we understand the struggles and sacrifices of being a business owner. Small businesses and owners may not always have the budget for the latest upgrades in IT equipment or even know what to do with their older equipment. We can help with upgrades and disposal of your data storage tapes and other IT assets when needed. 

OUR GOAL IS TO BE YOUR MOST VALUED PARTNER

DTC’s IT equipment specialists and procurement associates are made up of over 130+ years of combined experience making us one of the industry’s best-trained teams. We opened our doors for business in 1965 with the idea to transform the IT lifecycle through technology, transparency, standards, and processes. Our business continues to flourish and grows with the ever-changing IT industry, letting our reputation speak for itself.

Interested in Learning More About Who We Are?

Send a message, we’d love to hear from you.

What is I.T.A.D. ?

What is ITAD?

You may have heard some fancy term ITAD or SITAD being thrown around the IT world as of late. What is ITAD exactly? We’ll keep simple, ITAD is an acronym for Information Technology Asset Disposition. Some also refer to it as SITAD (Secure Information Technology Asset Disposition). In a nutshell, IT Asset Disposition is the process of disposing of obsolete, retired, or unwanted equipment in an environmentally friendly and responsible manner. ITAD service partners specialize in the processes related to disposing of and remarketing IT assets. Partnering with an experienced ITAD company can also help organizations focus on alleviating expenses as well as increasing the value of their used IT assets.

How can ITAD Benefit You?

IT Asset Disposition service providers can help you get rid of your surplus IT equipment or decommission your current data storage infrastructure. Not only can they dispose of it properly, they will help you get paid for it too! Once they purchase the equipment, they use their own personal end-user network to attempt to recoup as much value from your equipment as possible. There is a still significant life left in some equipment and it could benefit a growing organization that can’t afford to procure new equipment.

Learn More about Data Center Services Here

How does the ITAD Market Work?

The IT asset disposition market is a secondary IT market. It’s used by ITAD companies to remarket the used and retired assets they purchase. Many ITAD companies coordinate with other different ITAD companies to sell the equipment off to the highest bidder. Some ITAD companies rely on a large open network of buyers called broker bin. Others may speak to other ITAD companies directly, although most ITAD companies sell directly to end-users.

How Do I Choose the ITAD Partner Best for Me?

With hundreds if not thousands of ITAD companies existing today, it can appear overwhelming to know which one is best for what your company requires.

Here is a list of things you may want to consider when looking for an ITAD partner:

  1. Does your business have large amounts of inventory and need decommissioning services? You may want to choose a partner who provides:

2.     Does your business have a small amount of used inventory that you can ship yourself? You may want to consider a partner who offers:

3.     Does your business have extremely sensitive data on the equipment that needs to be decommissioned? You may want to think about a partner who has:

You should always be willing to get multiple quotes and get a feel for who works best for you and your organization. No ITAD provider is the same. It is essentially a partnership, should be treated as such.

If you’re in need of ITAD services for your used IT equipment,

LTO-9 Tape Technology (Pre-Purchase Program)

LTO-9 Tape Technology (Pre-Purchase Program)

Our LTO-9 Pre-Purchase Program allows anyone to pre-order LTO-9 tape technology before it is available. This is the ninth generation of tape technology that delivers on the promise made by the LTO Consortium to develop LTO tape technology through at least 12 generations. In an endeavor to deliver our customers the latest technology on the market, we are offering pre orders of LTO-9 tape technology. This gives our customers the best opportunity to receive the latest generation of LTO tape as soon as it’s available. LTO-9 is expected to be available in Fall 2020.

 How to Buy: CLICK HERE | or call us today @ 1-800-700-7683.

How to Sell: For those looking to sell your old data tapes prior to upgrading to LTO-9, CLICK HERE to submit your inventory and we will contact you back within 24 Hours.


LTO TECHNOLOGY FOR LONG-TERM DATA PROTECTION

LTO tape technology provides organizations with reliable, long-term data protection and preservation. With LTO tape drives, organizations can meet security and compliance requirements, while at the same time, save on storage footprint, power, and cooling costs, which can make a significant difference in operating costs for larger library environments.

LTO-9 FEATURED HIGHLIGHTS

  • Lowest cost per GB.

  • Tape offers lower power and cooling costs, plus a lower footprint leads to improved TCO.

  • Linear Tape File System (LTFS) support.

  • AES 256-bit Encryption – Military-grade encryption comes standard.

  • WORM technology – Makes data non-rewriteable and non-erasable, which acts as an immutable vault within your tape library to secure and protect an offline copy from ransomware.

LTO-9 vs. LTO-8

LTO-9 (Linear Tape-Open 9) is the most recently released tape format from the Linear Tape-Open Consortium, following the LTO-8 format which launched in 2017. LTO-9 is expected to double the capacity of LTO-8 to 60 TB compressed. LTO-8 provides 30 TB of compressed storage capacity and 12 TB of uncompressed capacity, doubling what LTO-7 offered.

Although, the LTO Consortium has not announced the data transfer rate for LTO-9 yet, LTO-8 features an uncompressed data transfer rate of up to 360 MBps and a compressed data transfer rate of up to 750 MBps. 

LTO-9 has a similar structure to LTO-8 in that tape drives are backward-compatible with one generation. Essentially, the LTO-8 tapes can read and write to LTO-7 tapes. LTO had typically been able to read back two generations and write back one generation. However, in LTO-8 the backward reading compatibility is limited to one generation. 

LTO-9 also features the same WORM, LTFS, and 256-bitencryption technology as the prior generation LTO-8.

Uses for LTO-9

LTO features high capacity, durability, and portability for a comparatively low cost. Archived data storage is not normally needed on an immediate basis, making tape a solid backup option. More commonly, backup data is used for restores in the event of an incident or data loss.

LTO-9 tapes housed at an off-site location are a fantastic option for disaster recovery. If an organizations main data hub has an incident, they can use the durable LTO9 tapes to recover their data. According to the LTO consortium, once data becomes less frequently retrieved, it should be migrated to tape. 

Tape is particularly useful in industries such as entertainment and healthcare that generate large volumes of data every day and require a long-term data storage option that’s less expensive than disk. As ransomware attacks stay in the headlines, tape provides an offline backup storage option immune to a cyber-attack. Data stored on an LTO-9 tape cartridge does not have to be connected to the network. This creates what is called an Airgap and creates a safety net from a cyberattack.

Pros and Cons of LTO-9 Tape

Tape capacity continues to expand. When LTO-9 launches, it will have enhanced the compressed capacity of the LTO tape products by almost 60 TB in roughly 10 years. As data levels continue to grow rapidly for many groups, capacity is one of the most important aspects of data storage media. Even the cost of tape is low compared to storing 60 TB on other storage media such as disk or flash. Particularly when taking energy and equipment into consideration as a constant energy source is not required to keep data stored on tape.

Other advantages of LTO-9 tape include:

  • A reliable generational roadmap that allows customers to count on a new product every few years, and a capacity that is not far off from the original estimate.

  • 256-bit encryption that guarantees security during storage and shipment. Its offline nature also serves as protection from ransomware and cyberattacks, creating an airgap.

  • A reputation of being extremely reliable, with a lifespan of roughly 30 years. The tape format is also portable, making it remarkably easy to transport.

LTO’s open format also allows customers to access multiple, compatible products. The open format offers intellectual property licenses to prospective manufacturers, leading to innovation and improvements. However, LTO products are not compatible with non-LTO products.

Depending on the amount of data you need to store, cloud storage can be less expensive than tape. In some instances, cloud backup providers provide a free option up to a specified volume of data. Cloud also offers random access, unlike tape. But restoration of data files can be slow depending on data volume and bandwidth.

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