Month: August 2020

    TapeChat with Pat

    At DTC, we value great relationships. Luckily for us, we have some of the best industry contacts out there when it comes to tape media storage & backup. Patrick Mayock, a Partner Development Manager at Hewlett Packard Enterprise (HPE) is one of those individuals. Pat has been with HPE for the last 7 years and prior to that has been in the data backup / storage industry for the last 30 years. Pat is our go to guy at HPE, a true source of support, and overall great colleague. For our TapeChat series Pat was our top choice. Pat’s resume is an extensive one that would impress anyone who see’s it. Pat started his data / media storage journey back in the early 90’s in the bay area. Fast forward to today Pat can be found in the greater Denver area with the great minds over at HPE. Pat knows his stuff so sit back and enjoy this little Q&A we setup for you guys. We hope you enjoy and without further adieu, we welcome you to our series, TapeChat (with Pat)!

    Pat, thank you for taking the time to join us digitally for this online Q&A. We would like to start off by stating how thrilled we are to have you with us. You’re an industry veteran and we’re honored to have you involved in our online content.

    Thanks for the invite.  I enjoy working with your crew and am always impressed by your innovative strategies to reach out to new prospects and educate existing customers on the growing role of LTO tape from SMB to the Data Center. 

    Let’s jump right into it! For the sake of starting things out on a fun note, what is the craziest story or experience you have had or know of involving the LTO / Tape industry? Maybe a fun fact that most are unaware of, or something you would typically tell friends and family… Anything that stands out…

    I’ve worked with a few tape library companies over the years and before that I sold the original 9 track ½ inch tape drives.  Those were monsters, but you would laugh how little data they stored on a reel of tape. One of the most memorable projects I worked on was in the Bay Area, at Oracle headquarters.  They had the idea to migrate from reel to reel tape drives with a plan to replace them with compact, rack mounted, ‘robotic’ tape libraries.  At the end, they replaced those library type shelves, storing hundreds of reels of tape with 32 tape libraries in their computer cabinets.  Each tape library had room for 40 tape slots and four 5 ¼ full high tape drives.  The contrast was impressive.  To restore data, they went from IT staffers physically moving tape media, in ‘sneaker mode’ to having software locate where the data was stored, grab and load the tape automatically in the tape library and start reading data.   Ok, maybe too much of a tape story, but as a young sales rep at the time it was one that I’ll never forget. 

    With someone like yourself who has been doing this for such a long time, what industry advancements and releases still get you excited to this day? What is Pat looking forward to right now in the LTO Tape world?

    I’m lucky.  We used to have five or more tape technologies all fighting for their place in the data protection equation, each from a different vendor. Now, Ultrium LTO tape has a majority of the market and is supported by a coalition of multiple technology vendors working together to advance the design. Some work in the physical tape media, some on the read/write heads, and some on the tape drive itself.  The business has become more predictable and more reliable.  About every two years the consortium releases the next level of LTO tape technology.  We will see LTO-9 technology begin public announcements by the end of 2020. And the thirst for higher storage capacity and higher performance in the same physical space, this is what keeps me more than optimistic about the future.

    When our sales team is making calls and asks a business if they are still backing up to LTO Tape, that question is always met with such an unappreciated / outdated response, in some cases we receive a response of laughter with something along the lines of “people still use tape” as a response. Why do you think LTO as a backup option is getting this type of response? What is it specifically about the technology that makes businesses feel as if LTO Tape is a way of the past…

    As a Tape Guy, I hear that question a lot.  The reality in the market is that some industries are generating so much data that they have to increase their dependence on tape based solutions as part of their storage hierarchy. It starts with just the cost comparison of data on a single disk drive versus that same amount of data on a LTO tape cartridge. LTO tape wins. But the real impact is some much bigger than just that.  Think about the really large data center facilities.  The bigger considerations are for instance, for a given amount of data (a lot) what solution can fit the most data in to a cabinet size solution.  Physical floor space in the data center is at a premium.  Tape wins. Then consider the cost of having that data accessible.  A rack of disk drives consume tons more energy that a tape library. Tape wins again. Then consider the cooling cost that go along with all those disk drives spinning platters.  Tape wins, creating a greener solution that is more cost effective. At HPE and available from DTC, we have white papers and presentations on just this topic of cost savings.   In summary, if a company is not looking at or using LTO tape, then their data retention, data protection and data archiving needs are just not yet at the breaking point. 

    There seems to be an emergence of the Disk / Hard Drive backup option being utilized by so many businesses. Do you feel like LTO Tape will ever be looked at with the same level of respect or appreciation by those same businesses?

    If you are talking about solid state disk for high access, and dedicated disk drive solutions for backup – sure that works.  But at some point you need multiple copies at multiple locations to protect your investment.  The downside of most disk only solutions is that all the data is accessible across the network.  Now days, Ransomware and CyberSecurity are part of the biggest threats to corporations, government agencies and even mom and pop SMBs.  The unique advantage of adding LTO tape based tape libraries is that the data is NOT easily tapped into because the physical media in not in the tape drive.  Again, HPE has very detailed white papers and presentations on this Air Gap principle, all available from DTC. 

    LTO Tape vs Hard Drive seems to be the big two in terms of the data / backup realm, as an insider to this topic, where do you see this battle going in the far future?

    It’s less of a battle and more of a plan to ‘divide the work load and let’s work together’.  In most environments, tape and disk work side by side with applications selecting where the data is kept. However, there are physical limitations on how much space is available on a spinning platter or set of platters, and this will dramatically slow down the growth of their capacity within a given form factor. With LTO tape technology, the physical areal footprint is so much bigger, because of the thousands of feet of tape within each tape cartridge. At LTO-8 we have 960 meters of tape to write on. Even at a half inch wide, that’s a lot of space for data. Both disk and tape technologies will improve how much data they can fit on their media, (areal density) but LTO tape just has the advantage of so much space to work with. LTO tape will continue to follow the future roadmap which is already spec’d out to LTO-12.  

    With so many years in this industry, what has been the highlight of your career?

    The technology has always impressed me, learning and talking about the details of a particular technical design advantage. Then, being able to work with a wide range of IT specialists and learning about their business and what they actually do with the data.  But when I look back, on the biggest highlights,  I remember all the great people that I have worked with side by side to solve customer’s storage and data protection problems.  Sometimes we won, sometimes we didn’t.  I will never forget working to do our best for the deal. 

    What tech advancements do you hope to see rolled out that would be a game changer for data storage as a whole?

    The data storage evolution is driven by the creation of more data, every day.  When one technology fails to keep pace with the growth, another one steps up to the challenge.  Like I have said, LTO tape has a pretty solid path forward for easily 6 more years of breakthrough advancements. In 6 years, I’m sure there will be some new technology working to knock out LTO, some new technology that today is just an idea. 

    We see more and more companies getting hit every day with ransomware / data theft due to hackers, what are your thoughts on this and where do you see things going with this. Will we ever reach a point where this will start to level off or become less common?

    Ransomware and cyber security are the hot topics keeping IT Directors and business owners up at night. It is a criminal activity that is highly lucrative. Criminals will continue to attempt to steal data, block access and hold companies for ransom wherever they can.  But they prefer easy targets. As I mentioned earlier, Tape Solutions offer one key advantage in this battle: if the data isn’t live on the network, the hacker has to work harder. This is a critical step to protect your data. 

    For more information on Pat, data backup / storage, + more follow Pat on Twitter:

    DTC – A True Partnership

    For Over Half of a Century We’ve Been Committed to Serving IT Departments and Saving IT Budgets 

     

    Our Story

    In 1965, we opened our doors for business with the idea to transform the IT equipment industry through technology, transparency, standards, and processes. We planted our roots as a round reel tape company in Downey, CA. As a family owned and operated business over the past 50 years, we have sprouted into one of the most trustworthy, reliable, and authoritative organizations in the industry. 

    From disk pack tape storage and round reel tape to hard drives, networked storage, tape libraries, and cloud backup systems; our business and partnerships continue to prosper and grow with the constantly innovative IT industry. DTC proudly works with all organizations, letting our reputation speak for itself.

    DTC’s 3 Point Message is Simple:

     

    • Our goal is to reach 100% Recyclability of old storage media and IT assets.

     

    Electronics recycling is our bread and butter. We’ve been both saving the environment and companies money, by setting the standard for secure handling and re purposing of used and obsolete electronics. Recycling of electronics and IT equipment is an essential part of a company’s waste management strategy. If you are looking for a safe and secure way of electronics recycling, then you should consider our proven services. We specialize in ethical disposal and reprocessing of used and obsolete electronics and computer equipment. We can help accomplish legal and conservational goals as a responsible organization. Let us be the solution to your problem and help your organization stay socially responsible. 

     

    Learn more about recycling your old IT assets

     

    • Our pledge since day one has been to keep your data safe.

     

    Data security is main concern for IT departments in any organization, and rightly so. Many of our partners demand that their data is handled appropriately and destroyed according to both government and industry standards. DTC provides honest and secure data destruction services which include physical destruction with a mobile shredder and secure data erasure methods like degaussing. All of our destruction services are effective, auditable, and certified. Ship storage assets to our secured facility or simply ask for the mobile data destroyer to be deployed on site. With over 50 years of service, we’ve never had one data leak. Now that’s experience you can trust!

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    • Our process will help you save time and money.

     

    Our IT asset disposition (ITAD) process will help your organization recoup dollars from your surplus, used IT Assets and free up storage space at your facility. Our equipment buyback program is dedicated to purchasing all types of surplus and used data storage and IT equipment. We use the highest standards to ensure you get the greatest return your initial IT investment. With the current pace of hardware evolution, most companies are upgrading their systems every two years. This leads to a lot of surplus IT equipment. DTC has the experience and resources to get you the most for your old IT assets.

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    DTC’s diverse knowledge-base and experiences, allow our partners to utilize our purchasing and sales personnel as a valued resource for questions, research, and answers. Our vast database and the contact list of customers, resellers, recyclers, suppliers, and industry partners allows us to excellent pricing when sourcing your IT Equipment. Don’t believe us? Let us know what you need, and we will find it for you. 

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    The TikTok Controversy: How Much Does Big Tech Care About Your Data and its Privacy?

    If you have a teenager in your house, you’ve probably encountered them making weird dance videos in front of their phone’s camera. Welcome to the TikTok movement that’s taking over our nation’s youth. TikTok is a popular social media video sharing app that continues to make headlines due to cybersecurity concerns. Recently, the U.S. military banned its use on government phones following a warning from the DoD about potential personal information risk. TikTok has now verified that it patched multiple vulnerabilities that exposed user data. In order to better understand TikTok’s true impact on data and data privacy, we’ve compiled some of the details regarding the information TikTok gathers, sends, and stores.

    What is TikTok?

    TikTok is a video sharing application thar allows users to create short, fifteen-second videos on their phones and post the content to a public platform. Videos can be enriched with music and visual elements, such as filters and stickers. By having a young adolescent demographic, along with the content that is created and shared on the platform, have put the app’s privacy features in the limelight as of late. Even more so, questions the location of TikTok data storage and access have raised red flags.

    You can review TikTok’s privacy statement for yourself here.

    TikTok Security Concerns

    Even though TikTok allows users to control who can see their content, the app does ask for a number of consents on your device. Most noteworthy, it accesses your location and device information. However, there’s no evidence to support the theory of malicious activity or that TikTok is violating their privacy policy, it is still advised to practice caution with the content that’s both created and posted.

    The biggest concern surrounding the TikTok aplication is where user information is stored and who has access to it. According the TikTok website, “We store all US user data in the United States, with backup redundancy in Singapore. Our data centers are located entirely outside of China, and none of our data is subject to Chinese law.” “The personal data that we collect from you will be transferred to, and stored at, a destination outside of the European Economic Area (“EEA”).” There is no other specific information regarding where user data is stored.

    Recently, TikTok published a Transparency Report which lists “legal requests for user information”, “government requests for content removal”, and “copyrighted content take-down notices”. The “Legal Requests for User Information” shows that India, the United States, and Japan are the top three countries where user information was requested. The United States was the number one country with fulfilled request (86%) and number of accounts specified in the requests (255). Oddly enough, China is not listed as having received any requests for user information. 

    What Kind of Data is TikTok Tracking?

    Below are some of the consents TikTok requires on Android and iOS devices after installation of the app is completed. While some of the permissions are to be expected, these are all consistent with TikTok’s written privacy policy. When viewing all that TikTok gathers from its users, it can be alarming. In short, the app allows TikTok to:

    • Access the camera (and take pictures/video), the microphone (and record sound), the device’s WIFI connection, and the full list of contacts on your device.
    • Determine if the internet is available and access it if it is.
    • Keep the device turned on and automatically start itself.
    • Secure detailed information on the user’s location using GPS.
    • Read and write to the device’s storage, install/remove shortcuts, and access the flashlight (turn it off and on).

    You read that right, TikTok has full access to your audio, video, and list of contacts in your phone. The geo location tracking via GPS is somewhat surprising though, especially since TikTok videos don’t display location information. So why collect that information? If you operate and Android device, TikTok has the capability of accessing other apps running at the same time, which can give the app access to data in another app such as a banking or password storage app. 

    Why is TikTok Banned by the US Military?

    In December 2019, the US military started instructing soldiers to stop using TikToK on all government-owned phones. This TikTok policy reversal came just shortly after the release of a Dec. 16 Defense Department Cyber Awareness Message classifying TikTok as having potential security risks associated with its use. As the US military cannot prevent government personnel from accessing TiKTok on their personal phones, the leaders recommended that service members use caution if unfamiliar text messages are received.

    In fact, this was not the first time that the Defense Department had been required to encourage service members to remove a popular app from their phones. In 2016, the Defense Department banned the augmented-reality game, Pokémon Go, from US military owned smartphones. However, this case was a bit different as military officials alluded to concerns over productivity and the potential distractions it could cause. The concerns over TikTok are focused on cybersecurity and spying by the Chinese government.

    In the past, the DoD has put out more general social media guidelines, advising personnel to proceed with caution when using any social platform. And all DoD personnel are required to take annual cyber awareness training that covers the threats that social media can pose.

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