DTC Printer Services to the Rescue
Are You in Need of Local Printer Services? Discover DTC Computer Supplies!
At DTC Computer Supplies, we’re your trusted neighborhood experts in printer services. We understand the critical role office equipment plays in your daily operations. Downtime can have a significant impact on your productivity and budget. That’s why we are dedicated to providing swift and efficient repairs, making sure your business keeps running smoothly.
Why Choose DTC for Your Local Printer Needs?
1. Local Expertise: Our team of skilled field engineers is just a phone call away. We know that downtime is costly, and we can often diagnose your issue over the phone. Plus, we aim to resolve your issues during the very first on-site visit.
2. Family-Owned Tradition: Since 1965, we’ve been a family-owned business committed to getting the job done right the first time. Our decades of experience and dedication to quality work and exceptional customer service make us your top choice.
3. Personalized Solutions: We understand that every business is unique. That’s why we offer our innovative Total-Care© Laser Printer Maintenance Program with three different tiers, so you can select the one that perfectly suits your business needs. No matter the issue, we’ve got you covered.
Introducing DTC’s Total-Care© Laser Printer Maintenance Program…
The printer is that one piece of office equipment that you really don’t appreciate, until it doesn’t work. But with so many brands, models, and parts on the market; is it really worth trying to spearhead your printer repair yourself? Most likely you will spend more time trying to troubleshoot the error and waste more money buying the wrong parts than you need to. It’s wise to just leave this job up to the experts. At DTC, we recognize that not every business is the same. That’s why we’ve created three different tiers to our TotalCare© Maintenance Program. This give you the freedom to choose which program is right for your business. No matter what your printer issue is, we’ve got you covered. We also only use high-quality parts that meet or exceed OEM specifications ensuring you printer is back up and running FAST!
Our Total-Care© Laser Printer Maintenance Program
Choose from three levels, tailored to your specific requirements:
Level 1 (TotalCare© Silver Package):
- No trip charge within a 20-mile radius
- Discounted labor
- 15% discount on parts
- Free yearly cleanings
- 100% satisfaction guarantee
- Ideal for 1-4 printers
- 8-hour response time
Level 2 (TotalCare© Gold Package):
- No trip charge
- Free labor
- Free parts included: Pickup rollers, transfer rollers, feed rollers
- 25% discount on all other parts
- Free yearly cleanings
- Suitable for 5-15 printers
- 6-hour response time
- 100% satisfaction guarantee
Level 3 (TotalCare© Platinum Package):
- No trip charge
- Free Labor and Maintenance
- all consumable parts included*
- Free yearly cleanings
- Designed for 15+ printers
- 4-hour response time
- 100% satisfaction guarantee
Local Printer Service Rates:
- In-Shop Rates Remote Rates: $45 if the issue can be resolved in 30 minutes or less; otherwise, $75 per hour.
- On-Site Rates: $75 per hour (with a minimum of one hour).
- Travel Fees: 0-10 Miles = Free of charge, 11-25 Miles = $25 Flat fee, 26-50 plus Miles = $50 plus $1.50 per mile over 50 miles.
DTC Premium Toner and Ink
We know how frustrating it can be to run out of toner. Our premium toner cartridges are here to save the day:
Why Choose DTC Premium Toner Cartridges?
- Save up to 25-50% over OEM Toner.
- Our Compatible Toner Cartridges are NOT Re-Manufactured. We use High-Quality OEM-Grade Components.
- 100% ISO 9001, ISO 14001, and STMC compliant Factories and Quality-Control Processes.
- 1-Year Unconditional Guarantee that they will meet or exceed OEM specifications.
- Less than 1% defect rate.
Enjoy Added Value:
With your first purchase of toner, we’ll deliver to your office, provide a free printer cleaning, and install the cartridge. No contracts, cancel anytime.
Toner Options for Your Needs:
DTC Laser Toner: Ideal for high-volume printing, saving up to 60% over other OEM toners. Comes with a 1-Year Unconditional Guarantee.
OEM Laser Toner: We offer superb quality OEM toner from all major brands, ensuring precise color accuracy and full manufacturer warranty.
Ink Cartridges: Perfect for small volume and quality photo printing. Can replace cartridges individually in cyan, magenta, yellow, and black. Standard ink cartridges can print 200-500 pages.
At DTC Computer Supplies, we’re your local, trusted source for all your printer needs. Contact us today and experience the difference with our top-notch services and products. Your business deserves the best!
Call DTC Computer Supplies today @ 1-800-700-7683 or email us @ contact@dtc1.com.
